Topic: Your Service Department
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Get to know your dealer's service department. They offer the best service for your car and great advice on how to keep your car in the best condition. If there are any features about your car you do not understand, they can help. And remember; your dealer will not have a branch out in the woods. Get familiar with them before you ever go off the road.

Get to know your service managers too. Spend some time getting to understand their business and their problems. They will appreciate that you took the time. Most customers either do not say anything or are "in their face" about some problem. You will find the going easier when you bring your car in for service because they know you on a personal basis.

All of the stock replacement parts are available at your dealer's parts department also. The parts folks also can give good advice about where to find accessories for your off-road vehicle if they don't already have them.

If you have not yet purchased your SUV, and if you intend to take it off the road more than a little bit, perhaps you should shop for a dealer who is familiar with off-road use. If your salesman answers your off road questions with "I don't know, we don't know any one who takes this car off the road", find another salesman. Talk a little bit with the service manager and the parts department manager. You will be able to quickly tell whether or not the are going to be helpful to you down the road.
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